Ink Solution Service Warranty

Ink Solution Service products are covered under warranty for 90 days. However, the approval depends on case‑to‑case scenario. Please follow the procedures below to file your warranty claim:

1. Contact customer service through email Contact Us with the part name and number, your order number. Specify the problem associated with the part you want to return. If possible, attach pictures of the part in the email.
2. Testing of returned part Your returned part is subject to a full battery of tests by our technicians to determine whether the failure of performance of the part is caused by misuse, damage during installation, or anything other than defects from the factory.
3. Warranty approval Once the warranty is granted, our customer service will ship out the new part or issue store credit, based on your preference. Upon receipt of your part, it will take 3–5 days to have the new part shipped or the store credit issued back to your account.
4. Return shipping address Please ship the return part to:  837 Olive Ave Apt 206 Long Beach CA 90813 – Attn: Warranty

Note: Thanks so much for your business. Your satisfaction is our goal.

Technical Team Ink Solution Services